1. General Return Guidelines

At B The Future, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 7-day return policy from the date of delivery. To be eligible for a return, your item must be:

• Unused, unworn, and in the exact same condition that you received it.
• In its original packaging, with all manuals, accessories, and tags intact.
• Accompanied by the original receipt or proof of purchase.

2. Category-Specific Conditions

Because we sell a diverse range of products, certain categories have specific return conditions:

• Electric Scooters & Vehicles: Returns are only accepted if the vehicle has zero mileage, shows no signs of outdoor use, and is free from scratches or damage. Any defective vehicles will be covered under our warranty policy rather than a standard return.
• Health & Wellness Products: Items such as Shilajit, Panjeeri, and Hair Oils are strictly non-returnable if the safety seal is broken or the product has been opened. This is due to strict health, safety, and hygiene regulations.

3. Damaged or Defective Items

If you receive a product that is damaged during transit or possesses a manufacturing defect, please contact us immediately (within 24 hours of delivery). We ask that you provide clear photographs or a short video of the defect alongside your order number. We will arrange an expedited exchange or a full refund at no additional shipping cost to you.

4. How to Initiate a Return

To start the return process, please follow these steps:

• Contact our support team via our Contact Us page or email us directly.
• Provide your Order ID and the reason for the return.
• Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and the address to ship your product. Please note that unauthorized returns will not be accepted.

5. Refund Processing

Once your returned item is received and inspected by our warehouse team, we will send you an email notification.

• If approved, your refund will be processed immediately.
• A credit will automatically be applied to your original method of payment within 5 to 7 business days, depending on your bank's processing times.
• Original shipping fees are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your total refund amount.

6. Need Help?

If you have any questions regarding your order, returns, or refunds, our customer service team is ready to assist you.

• Submit a request: Via our Contact Page